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woman providing Cisco third party support maintenance

思科的维护 & 支持

Access Cisco-certified engineers with our robust support.
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World-Class Cisco 支持 and Maintenance

With Park Place Technologies, you can maintain your Cisco equipment past its warranty or end of service life and get direct access to our technical support. Read more about our Cisco 3rd party maintenance today.

支持ed Cisco Network Devices

Park Place Technologies can help keep your Cisco equipment running past its initial warranty. 浏览我们的 Cisco end of life list or see which models are supported by our Cisco server maintenance and hardware services below.
    • 思科MCS
    • 思科UCS
    • Cisco Catalyst Switches
    • 思科路由器
    • Cisco Security Appliances
    • Cisco MDS Fibre Switches
    • 思科Nexus
    • 思科照片
    • 思科亚撒
    • 思科边缘
    • 思科Aironet
woman on headset providing Cisco server maintenance

Flexible Service Levels

Park Place allows you to extend the life of your Cisco data center hardware by providing world-class IT hardware maintenance and service that includes our fast and responsive 24/7 domestic call center. Park Place Cisco third party maintenance provides the following benefits:

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
cell phone dialing Cisco switch maintenance support

A Portal in Your Pocket

The first of its kind in the third-party hardware maintenance category, PPTechMobile brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

特点:

  • Submit, edit and view incidents
  • Monitor escalation processes
  • Access all contracted assets
  • In order to use PPTechMobile, 客户 will first need to register for Central Park.
woman on headset providing Cisco server maintenance

Flexible Service Levels

Park Place allows you to extend the life of your Cisco data center hardware by providing world-class IT hardware maintenance and service that includes our fast and responsive 24/7 domestic call center. Park Place Cisco third party maintenance provides the following benefits:

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
cell phone dialing Cisco switch maintenance support

A Portal in Your Pocket

The first of its kind in the third-party hardware maintenance category, PPTechMobile brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

特点:

  • Submit, edit and view incidents
  • Monitor escalation processes
  • Access all contracted assets
  • In order to use PPTechMobile, 客户 will first need to register for Central Park.

工程师的专业知识

We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage hardware is located.
  • 600+
    Global Professionals
  • 15+
    Years Average Experience
  • 150K+
    Service Calls in 2021
Park Place Technologies 十大赌博正规老平台位置 Map

Central Park 客户门户网站

View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:
  • Get real-time visibility for all events
  • 提交罚单
  • View open/closed tickets
  • View all active Park Place contracts
  • View all assets under contract (active or inactive)
  • 添加设备
  • Add, update, enable, and disable technical contacts per location
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